Q. What is the EdenPURE Heater Quartz Infrared Heating System?

A. Our Heating System is a revolutionary zone furnace that safely and efficiently heats entire areas that need additional heat.

Q. How does the initial cost and savings compare to other heaters?

A. The SunTwin  & Eden PURE heaters are a unique blend, built with yesterday's quality using tomorrow's technology, incorporating a beautiful cabinet, galvanized steel and micro-electronic genius. To invest in similar technology that would heat a comparable area could easily cost twice the initial investment without delivering the exclusive features and safe healthy benefits in this 3rd generation portable zone furnace.

Q. What's the difference between the SunTwin and EdenPURE heaters?

A. The SunTwin Heaters are "Big Brothers" to the Eden PURE Heaters (As Heard on Radio & Seen on TV News). Same insides, just different cabinets, from the same company - Suarez Corporation in North Canton, Ohio. The SunTwin has a wood cabinet and costs a few dollars more... The Eden PURE has a poly-propylene cabinet.

Q. How much does it cost to run?

A. Good question... because the cost to run the heater can vary quite a bit. The heater turns itself on and off with it's own thermostat so how much electricity it uses depends on many different factors... like how much insulation you have... how cold it is... if you have any drafts in the room... etc... but basically when the 1500 watt heater is on... it uses 1500 watts of electricity... about the same as a coffee maker or a hair dryer. The average cost to run one of these 1500 watt infrared heaters is about $1 per day... when it's heating for about 8 hours... and the better your insulation... the lower the cost to run these heaters.

Q. How long does it take to get my heater after ordering?

A. If you see on our website that it is "in stock" then your order from NEW ENERGY TECH CO usually takes between 1 and 2 weeks to be shipped (free) anywhere in the continental USA. We ship from our warehouse in Colorado (Fedex) or Ohio (UPS).

Q. How do the SunTwin and EdenPURE Quartz Infrared Portable Heaters Work?

A. With the advent of micro-electronic technology and the latest in infrared commercial quartz tubes, three solar copper furnaces inside the unit absorb the heat from these tubes much like a sponge absorbs water. The patent pending process of cured natural copper creates an innovative heat exchanger capable of absorbing heat like a solar sponge. It then safely exhales what is coined as "soft" environmentally friendly heat that is able to travel rapidly in relative humidity. The Eden PURE SOFT heat does not burn up the humidity; moreover, it employs the humidity as a vehicle to warm up large spaces quickly and efficiently.

Eden PURE heater has perfectly regulated heat that will not destroy life/energy that other dangerous portable heating devices destroy, but helps to maintain healthy humidity levels indoors.

Other heaters cause occupants to lose energy and force them to breathe dry uncomfortable air. The Eden PURE heater replicates the earth's sun process by electronically exhaling comfortable cost cutting heat without burning up your family's life sustaining oxygen in your indoor living space. The benefits of this natural solar process are revolutionizing the way we will heat our homes and help save large amounts of costly energy.

Q. Where is the EdenPURE Heater most often used?

A. Cold uncomfortable areas in your home, finished basements, that cold back bedroom, that office down the hall, mobile homes, etc.

Q. What makes the EdenPURE Heater "Healthier" than other heaters?

A. For one... the Eden PURE heater does not produce positive ions like other blower (dryer) type heaters. And the SunTwin does not destroy negative ions... which are good for you.

Since the early 1950s scientists have suspected that ions play an important role in how the body functions and, consequently, in how we feel. Research has shown that an abundance of negative ions in the air we breathe is highly beneficial.

Conversely, scientists have found that if the air is charged with too few negative ions and too many positives, we become anxious, fatigued and tense. Positive ion poisoning has, in fact, been linked to heart attacks, aggravated asthma, migraine headaches, insomnia, rheumatism, arthritis, hay fever, and most allergies.

Q. What makes the EdenPURE Heater System different? A. There are three major heating systems in existence today. The first, is combustion or the burning of a given fuel, i.e. natural gas, wood, oil, etc... The second, is resistance or the process of applying an electrical current to a coil or resistor which produces heat, i.e. base board and electric space heaters. The third, is the use of infrared light energy, which is similar to the way the sun heats the earth.

The Eden PURE Heater uses safe infrared absorption to efficiently convert electrical power into even, economical zone or area heating.

Q. How does the comfort of the EdenPURE Heater System compare to other systems?

A. The Eden PURE Heater System is a state of the art system that provides the most comfortable form of heat. Unlike traditional systems, which may leave a differential of up to 18 degrees from floor to ceiling, the EdenPURE Heater System heated air, using infrared absorption, does not concentrate near the ceiling. Heat stays down and evenly dispersed in the area where you and your family live.

Temperature difference from floor to ceiling is minimal. In addition, the Eden PURE Heater System does not remove humidity from the air. It actually helps maintain humidity levels. The even heating and higher humidity permit lower heat settings with more comfort, less condensation on windows and less static electricity. Furthermore, the Eden PURE Heater System does not use flame, fuel or any form of combustion. Therefore, the heat from the Eden PURE Heater is safe and clean – free of any other type of pollution and does not use up the oxygen in the air.

Q. Economically, how does the EdenPURE Heater System compare to other systems?

A. The Eden PURE Heater System is the most economical way to heat. In Midwestern Utility field tests for heating seasons, the Eden PURE Heater used an average of 35% less energy than conventional electric furnace/baseboard systems. Comparable results were found during comparisons with fuel based heating systems. Individual results, of course, depend on insulation values, local climate, and other conditions.

Q. How much area does a EdenPURE Heater System Heat?

A. The Eden PURE Heater is a 1500 watt Heating System, is an excellent source of primary heat for up to 400 square feet and a superb source of secondary heat for up to 1000 square feet of well insulated space.

And the Eden PURE Heater 750 watt Heating System, is an excellent source of primary heat for up to 200 square feet and a superb source of secondary heat for up to 300 square feet of well insulated space.

Q. Why does the EdenPURE Heater System cost more than a space heater?

A. It is a furnace in every respect. A space heater only has the capacity to heat a small space (i.e. under a desk). The Eden PURE Heater System, like a central heating system, will heat an entire are evenly and efficiently. This allows the unit to be a supplemental source of heat. Furthermore, the EdenPURE Heater System is safe. It will not start a fire or burn if you touch it. Because of the reduced energy consumption, and the unit's high level of safety and comfort, EdenPURE Heater System users agree that it is the best value available.

Q. Why is the EdenPURE Heater System safe?

A. The EdenPURE Heater System has no flame or fumes. Its safe, clean infrared heating elements provide the energy. Extensive testing at C.S.A. (Canada) and E.T.L. (Europe) has verified the safety of the EdenPURE Heater System. Due to its safe operating temperature, the EdenPURE Heater may be placed next to flammable materials with no safety clearance needed.

Q. How long has the EdenPURE Heater System been around?

A. The EdenPURE Heater System technology was developed nearly 30 years ago. Since that time, there are hundreds of thousands of units now operating in both residential and commercial applications. The SunTwin company was purchased in 2005 by BioTech Research/Resource Partners and the Eden PURE heaters are built exactly the same. By 2007 more than 200,000 EdenPure heaters had been sold.

Q. Why doesn't the heat from the EdenPURE Heater System rise like conventional heating systems?

A. It is important to first understand how conventional heating systems operate. These systems produce superheated air (i.e. extreme temperatures during the burning or resistance process) which rises to the top of the room instantly and wastefully collects until the air cools and falls. In contrast, the EdenPURE Heater System's use of infrared absorption allows it to heat (energize the air in the room) without the use of superheated air eliminating the stratification of hot and cold air. The Eden PURE heats an area evenly, keeping heat down where you and your family live.

Q. What kind of warranty does it have?

A. The EdenPURE Heater System has an extensive one year factory warranty – including heating elements. The unit has no moving parts except the fan. Trouble free solid-state controls. EdenPURE Heater System technology eliminates the need for furnace filters. No burners to rust, corrode, or adjust. No pilot light to waste energy.

Q. What kind of Satisfaction Guarantee does it have?

A. We have a 60 day Satisfaction Guarantee. Our Return Policy: You can return or exchange any purchase within 60 days for any reason (less your return Shipping and Handling fees). We must receive your return request by phone within 45 days after the date you received your items so that your purchase will reach us by the 60 day limit. NOTE: Items must be returned in the same box & packaging received by you with everything that was included in the original shipment. No returns will be accepted after 60 days. Please contact us by Phone FIRST for your Return Authorization and the "Return To" address... For Service Call: 303-225-8020.

Q. How much power does the EdenPURE Heater System draw?

A. The EdenPURE Heater System unit uses 1500 watts. That is less than a coffee maker!

Q. How do I order the EdenPURE Heater?

A. Go to: www.EdenPureSale.com 24/7 or...
Call Toll Free: 1-888-857-9613 9am to 5pm Mon-Fri... Mid-Day is best.

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For more details on the amazing EdenPURE Quartz Infrared Portable Heater, here is an interview with one of the developers, William Burkett, from the EdenPURE corporate office.

Q. What is the origin of this amazing heating element in the EdenPURE heater?

A. This advanced heating element was discovered accidentally by a man named John Jones. He had a large old farmhouse that was impossible to heat. Jones had a coal furnace in his basement. Jones placed a sheet of cured copper near the furnace to store it. Cured copper is a type of copper that goes through an extensive heating process to give it special properties. After the fire went out in the coal furnace, Jones noticed that the sheet of copper was heating his entire basement evenly, even though the furnace was no longer putting out heat. He also was amazed as to how long the heat stayed in the copper and continued to warm the room.

Jones was so taken back by this that he started to experiment. He formed a company with me to develop a heating source out of this cured copper. But Jones had a number of children and he did not want a heating source that would cause a fire or create other hazardous situations like creating carbon monoxide or radiation. He also did not want his children to get burned.

To make a long story short, through a great deal of research and development, Jones and I developed a heating source that utilized commercial infrared quartz tubes.

Q. What advantages does infrared quartz tube heating source have over other heating source products?

A. John Jones and I designed his heating source around the three most important consumer benefits: economy, comfort, and safety. The final development of this infrared quartz heat source cannot be matched by any other heating system in the world. In the EdenPURE Heater System, electricity is used to generate infrared light which, in turn, creates a very safe heat. Infrared is the safest form of heat because it does not create carbon monoxide or harmful radiation. And, most importantly, infrared heat does not reach a burning temperature.

After a great deal of research and development, very efficient infrared heat chambers were developed that utilize three unique patented solid copper heat exchangers in one Eden PURE heater. Over 5 years of research and field testing and real life testing stand behind this heat source. It has worked in residential and commercial applications worldwide.

Q. Why is it that this quartz infrared heating source uses less energy to create heat than other sources?

A. Actually, there is more than one reason. One of the primary reasons is that heat at combustion level, which is what all other heat sources use, causes the heat to instantly rise to the ceiling. Therefore, the heat is not evenly distributed, causing a very inefficient and uncomfortable heat source.

The Eden PURE Quartz Infrared Portable Heater does not use burning heat. Once the heat exchanger absorbs the infrared heat, it exhales the heat into the living area which is carried by the existing humidity in the air. This causes the heat to travel rapidly and evenly throughout a room.

In actual studies, photos using infrared lighting demonstrated that the heat was almost perfectly even from floor-to-ceiling and wall-to-wall. The Eden PURE Quartz Infrared efficiency is based on the distribution of energized air, not on just fan movement. This heat is coined as "soft heat" due to how comfortable it is.

Q. What are the other disadvantages of combustion heat sources?

A. Heat sources that are above the burning level have many unhealthy side effects. One of these is that it creates dry, irritating indoor air. It also burns a great deal of oxygen in the air. If you remember, when you sit in front of a fireplace or a portable heater or close to a heat source, you will remember yawning. This is because you are not getting enough oxygen. This dry irritating heat and lack of oxygen dries out sinuses and mucus in the throat, and makes people susceptible to disease. The lack of oxygen causes fatigue.

Also, many combustible heat sources produce carbon monoxide, static cling, and some produce radiation.

Q. So you're saying that children or pets can come up to this unit and touch it and not be harmed?

A. That is absolutely correct. As a matter of fact, pets are actually drawn to this heater because it is a natural source of heat, just like the sun heats the earth. Animals are much more instinctive than humans. This heater not only heats the air, but it also heats the objects in the room. It is a perfectly balanced heat.

Q. How can a person cut their heating bill with the EdenPURE heater?

A. First, the EdenPURE heater uses 35% less energy to create heat than other sources, but that is just part of why it will cut a person's heating bill. The EdenPURE heater will heat a room in about 5 minutes. Therefore, you can turn the heat down in your house to as low as 50 degrees, but the room you are occupying, which has the EdenPURE heater, will be warm and comfortable. When you move it to another room, it will quickly heat that room also. This drastically cuts heating bills.

Q. I also understand that the EdenPURE heater produces clean fresh air without furnace filters. How can it do that?

A. A furnace generates a lot of dust due to the combustion. By lowering the furnace temperature, you are not going through the furnace and therefore reducing the requirement for the furnace filters. Also, when there's no combustion, there are no harmful fumes.

Q. So, the EdenPURE heater is totally safe to use?

A. It absolutely is. The heating source in the EdenPURE heater has a low clearance, which means you can push it up close against the wall or furniture without the risk of fire. Tests prove the unit does not transmit any energy into the atmosphere that will burn/harm anyone regardless of distance between the person and EdenPURE heater.

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Q. Why is the EdenPURE heater so economical?

The EdenPURE can pay for itself in months. It will put a great deal of extra money in a users pocket. Because of today's spiraling gas, oil, propane, and other energy costs, the EdenPURE Heater will provide even greater savings as time goes by.

Q. How do I order the EdenPURE Heater?

A. Go to: www.EdenPureSale.com 24/7 or ....
Call Toll Free: 1-888-857-9613 9am to 5pm Mon-Fri... Mid-Day is Best.